About

More often than not, there are hotel owners who find themselves in an unfortunate position of not being able to turn around their stressed property. This is where our premier business and hospitality management services come into play. We provide a turnaround service to stabilize businesses which are underperforming or failing and return them to profitability. We will identify weaknesses in the business and shall propose appropriate solutions using detailed reviews and action plans.

We are a hospitality consulting company, established in Malaysia to provide professional services for the hospitality industry and provide strategies to rejuvenate the business with desirable results. We will work with you on site to determine proper positioning, restructure the operational organization and develop business strategies to drive revenue and achieve the optimum level of performance.

We will show and guide our clients on how to maximize their property’s exposure via media outlets and online marketing opportunities. These processes include creating, managing, optimizing and promoting of different social and viral media campaigns. We create a simple, affordable yet concise internet marketing strategy to help hotels build a stronger web presence and high returns from links that direct traffic to the hotel’s website and online booking webpage.

Whether you are operating a big, medium or small boutique hotel or resort, state-owned hotel, privately-owned hotel, we will provide you ways to make your business runs more efficiently and profitably. At 360SmartSolutions, we believe in ‘hands-on’ management approach at all levels. We deliver active support and guidance, coupled with regular site visits and conference calls to ensure your property is running at its fullest potential.